The rules for using FitnessPlanner.

FitnessPlanner provides software for clubs, coaches, and members to manage bookings, memberships, credits, invoices, schedules, training plans, assessments, and related communication.

You are responsible for the accuracy of information entered into the service and for keeping account credentials secure.

Clubs are responsible for their own services, pricing, policies, staff, facilities, classes, sessions, refunds, cancellations, and member relationships.

Club administrators must ensure they have the right to add, invite, manage, and process information for coaches and members in their organization.

Clubs that invoice through FitnessPlanner issue those invoices in their own name. They are responsible for their invoice settings, prices, VAT treatment and customer details, for checking invoices before they issue them, and for their bookkeeping. FitnessPlanner does not give tax or accounting advice and does not collect payments.

Users must not misuse the service, interfere with platform security, attempt unauthorized access, upload unlawful content, or use FitnessPlanner in a way that harms other users.

Training, booking, health, and attendance information in FitnessPlanner is operational information for clubs and coaches. It is not medical advice.

We work to keep FitnessPlanner available and reliable, but the service may occasionally be interrupted for maintenance, updates, security work, or events outside our control.

We may improve, change, suspend, or discontinue parts of the service. We may also update these terms when needed.

Invoices to Belgian companies are sent over the Peppol network through Recommand, a Peppol access point, once the club has connected its company and completed Recommand's verification. FitnessPlanner only sends over Peppol: the club keeps receiving invoices through its own accounting software.

Delivery depends on the network and on the recipient's access point. When an invoice cannot be delivered over Peppol, we send it by email if the customer has an address, and show the club what happened.

To the maximum extent permitted by law, FitnessPlanner is provided without warranties beyond those expressly required by law. We are not responsible for club operations, in-person services, or decisions made outside the platform.